Firmware upgrade will be performed later

Apply for after-sales, replace the new machine

As a portable desktop charger, the volume and weight will be small, and the phone needs to be picked down

Firmware upgrade will be done later, please wait for APP notification

Resolved, update failed, disconnected, and the indicator keeps blinking, unable to use.

When a wireless charging device charges a phone, it generates some heat. This is because the conversion of electric energy is not complete, there will be a part of the energy into heat, which is a property of wireless charging, and all wireless charging products on the market have such problems. ISDT wireless charging products have been tested for many times, and the heating temperature is within a reasonable range, which will not affect the charging equipment or personal use.

Iphone XR belongs to the original wireless charging device, the technology is not perfect and has no magnetic function, which is easy to be misjudged as a foreign body resulting in abnormal charging. After testing IPhone12 products are with magnetic magnet, no charging problem, it is recommended to use a mobile phone with magnetic magnet function to charge. Other brand models of wireless charging modules have no magnetic absorption, the use of such devices to charge, there is a high probability of being judged as foreign bodies or low charging efficiency. If a mobile phone case with magnetic magnet is used for charging, the charging power of the mobile phone is affected by the different height of the magnetic coil of the mobile phone case.

Wireless charging power depends on the charging protocol of the phone itself, and at the same time depends on the state of the phone (such as power situation, temperature, charging while using… Such factors) will affect the charging power of wireless charging.

Charging the battery to 80% is designed to extend battery life and improve safety. Long term full charge will cause damage to the battery and shorten the service life. Limiting charging to 80% reduces damage and improves safety and durability of equipment.

The heating of the product is the heat generated by excessive charging power, which will reduce the power and heat by itself, and the temperature is within the normal safe and controllable range. You can also use the APP to reduce charging power, reduce heat generation or use products with turbofans, such as ZIP,POWER200 and other chargers

At present, most of the multi-port adapters on the market are „shared fast charging“. Even if one device can be fast charged, once another device is inserted at the same time, all ports will immediately drop to slow charging, losing the meaning of multi-port. The four ports of the POWER 200 are equivalent to four independent fast charging adapters, which do not interfere with each other. No matter how many devices are charged, all channels are still fast charging, which is a „true independent fast charging“.

It won’t. No matter how many devices are plugged in, each channel is a separate fast charge and does not interfere with each other. When the three C ports are working at the same time, the device will intelligently distribute power to ensure the full-time output capability of 15W and 10W for wireless charging and A port.

Generally the first port plugged in has the most power. For details, refer to the parameters related to power distribution.

Besides the basic function of POWER 200, POWER 200X adds support for PD 3.1 fast charging protocol, and XINGLINK smart port, which can be used with XINGLINK smart cable.

Port access status (icon illuminated), working charging protocol, and real-time charging power.

View real-time total power of all channels;
View the charging protocol, voltage, and real-time power of each channel;
Record the curve and export the real-time power excel table;
Beep sound on/off.

When the wireless charging reaches a certain period of time, the heat of the mobile phone body will cause heat loss, and the wireless charging power will inevitably drop slightly.

When using the converter, Android phones can support the QC protocol, which is still fast charging. Since iPhone does not support the QC protocol, the fast charging cannot be performed under this situation.
*The converter can only be connected to the host, not to the mobile phone.
*Only supports standard QC protocols.

Depends on whether the Lightning cable has MFi certification. POWER 200 only supports PD fast charging with MFi-certified cables.

This message is a notice. Each time boot the ESC, the throttle should be returned to neutral position and maintain for 2 seconds, then this message will disappear. If the message still exists, you should re-do the throttle stroke calibration in APP, and set a larger throttle mid-point dead zone in the last step.

Check the connection of receiver and ESC first, then check whether the RC signal is 1ms~2ms PWM signal.SUB,DSM2,DSMX,PPM signals and 750us PWM signal are not supported.

The range of input PWN signal is 500us~2500us, error message will appear when over this range.

This error message will appear when enter the setting page in APP, to prevent the misoperation during setting. It will disappear after close the setting page. If not, please try the open-close operation again, or reboot the ESC.

Reboot the ESC. If the error message still exists, please ask for refund or replacement from the seller.

Please check the receiver connection.

please ask for refund or replacement from the seller.

Check the voltage of battery， see if it is too low(＜6V). If the battery’s voltage is normal, please ask for refund or replacement from the seller.

Check whether there is a short circuit caused by the output cable or the motor, or motor load is too high. If not, please ask for refund or replacement from the seller.

Replace the battery with the correct voltage.

Replace the battery with the correct voltage.

The message will disappear after temperature drops.

Please use a suitable receiver for throttle stroke calibration.

The throttle must be calibrated before parameter setting. Please calibrate the throttle stroke first.

Please update the ISD GO APP to the latest version. Firmware update failure or power outage during update will not cause damage to the ESC.

Lower or shut down the active drag brake.

Increase the PWM frequency can reduse noise.

Lower or shut down the active drag brake, or reduce the pinion gap. Excessive drag brake level, large pinion gap or low load of vehicle may cause this issue.

Change the direction of motor rotation via ISD GO APP, no need to reset the parameters. Or interchange the two motor wires.

In low power consumption state, press and hold the button until the blue LED light is indicated on the switch module. LED Light blinking on the switch module will start Bluetooth pairing. The blue LED light will always be on after Bluetooth is connected successfully.

You should perform the throttle calibration first, then the parameters can be set up.

Before start to calibrate the throttle range, please adjust the throttle channel parameters of the remote control to the default value and the midpoint of the throttle trim to 0.

Connect with ISD GO APP. Begin by clicking the „Remote Calibration“ and the throttle calibration window will pop-up. Follow the instruction to complete the throttle calibration.

*The throttle must be calibrated in strict accordance with the following sequence.
The switch module is not connected.
When first calibration/calibration after restoring factory settings, power up the ESC directly. When recalibration, power up the ESC after move throttle trigger to end position, when you hear „Beep“ then return trigger to neutral position.
①Calibration trigger neutral position: Remain neutral position until hear single „Beep“.
②Throttle trigger to end position: Remain throttle position until hear 2 „Beep“s, then return to neutral position.
③Brake trigger to end position: Remain brake position until hear 3 „Beep“s, then return to neutral position.
④Calibration complete: After hear 2 „Beep“s, restart for final completion.

The switch module is also splash-proof.

22.5W(7.5V * 3A) / 3A

Maximum current 120A, maximum power 1500W when using 3s LiPo.

The package includes one switch module, but does not include another replacement switch module.

The package includes receiver cable.

Yes.

Increase drag braking force by applying reverse force to the motor.

5 meters.

There are no plans to sell the switch module separately for the time being.

At present, our ESCs are IP65 waterproof (Rinse with water without any harm) .We will launch IP67 ESCs in the future(Resistant to water immersion for a short time [1 minute]).

The warranty period is one year, will arrange replacement but not send back repair. Only for Amazon.

The ESC supports standard PWM signals of 1000us~2000us, but does not support narrow-band PWM signals of 750us and other serial digital receivers.

1. [Active drag brake] function only takes effect when running mode is on [Forward and reverse] and [Active drag brake level ≠ Disabled]. Not related to the [Active brake enable] options.
2. [Active drag brake] function is to restrain the vehicle from slipping by applying a reverse force to the motor when the throttle is on neutral position. Which means [Active drag brake] function only works on the situation that all three below are met:
① [Forward and reverse] running mode
② [Active drag brake level ≠ Disabled]
③ Throttle on neutral position
3. When [Active drag brake] is working, too high level of active drag brake, large gear gaps, vehicle overhang or low load may cause the motor to vibrate (rotate) repeatedly, which can solve by decreasing drag brake level or reducing gear gaps.
4. [Active Brake] function can work under [Forward with brake] or [Forward/Reverse with brake] running mode and [Active Brake Enable] must be [Enabled].
5. [Active Brake] function will take effect when the throttle negative range (from throttle neutral position to end position) exceeds 50%. The principle is the same as that of [Active drag brake], but can provide more braking force under normal circumstances.
Note: Active drag brake and active brake are two different functions (but the principle is the same), which can only be enabled in the corresponding mode, and will not take effect at the same time.

Through the external balance port, the ordinary LiPo battery can be upgraded to a smart battery at a minimum cost.

There are three specifications. 2s (applicable to 2s battery) 4s (applicable to 3~4s battery) 6s (applicable to 5~6s battery).

BattAir Plugin barely do not consume power, and the power consumption of battery is negligible.

Yes. After the previous battery scrapped, BattAir Plugin can be replaced with another battery for continued use.

Initialize the BattAir Plugin settings, and then connect to the next battery. Click „Reset All Settings“ in BattAir APP and enter the password to complete the initial settings. The data needs to be re-entered when the next battery is connected.

Yes. From the time the BattAir Plugin is connected, the first charge and discharge process is counted as the first cycle.

„BattAir“ APP.

Turn on the wireless function on mobile phone, short press the button on Plugin, and the BattAir APP will instantly display battery information.

Can cover up to 10 meters.

Yes. The „Upgrade“ option is in the bottom menu of BattAir APP.

When the BattAir APP is installed on his mobile phone and the wireless function is turned on, he can receive it.

Open the „Scan filter“ function, choose the keyword group that you want to check (which can be set in each battery information), the other battery informations will be filtered.

Yes. Click a certain battery information in the battery information list on BattAir APP, and the corresponding Plugin flashes blue light.

Press the BattAir Plugin button, and the column corresponding to the battery on the BattAir APP information list will light up.

Currently, ISDT’s „K4“ and „Air 8“ support BattAir function.

You need to plug in the balance port. Before start charging, connect both balance port and XT60 port, so that the charger can identify the battery and then process balance charging.

Yes. After setting the parameters on the BattAir APP, the battery installed with the BattAir Plugin will exchange information with the „K4“ before each charge, so you can start charging directly.